Accessibility statement


This accessibility statement applies to

This website is run by Public Health East Sussex County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using only a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

Most of our website should be accessible. It should work well when used with access devices such as screen readers, braille readers, as well as smart phones and other devices.

We know some content on this website is not fully accessible. This includes:

  • Some old PDF documents. These are not fully accessible to screen reader software.

A detailed list of known accessibility issues and how we plan to address them is available further down this statement. We regularly review the site and add further issues to this statement as they are identified.

Third party platforms

We often create or link to content which is hosted on third party platforms. This includes:

  • Third party embedded graphing and infographics hosted by Infogram for data rich visualisation.
  • PDF documentation from:
    • Office of Health Improvement and Disparities (OHID)
    • UK Health Security Agency (UKHSA formerly Public Health England)

We're responsible for ensuring the content we create meets accessibility requirements. However, we're not responsible for the accessibility of the platform itself, or content which has been created by a third party.

Technical information about this website's accessibility

Public Health East Sussex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some documents in PDF (Portable Document Format) may not be accessible. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

We’ve trained all our web authors in how to produce accessible PDF and Word documents, including how to use automated accessibility checkers. We conduct regular audits and manual checks of accessibility issues with documents and work with web authors to improve the accessibility of documents, especially popular ones. All new documents should be accessible.

Non-compliance with the accessibility regulations

Preparation of this accessibility statement
This statement was prepared on 12 December 2022. It was last reviewed on 5 January 2023 when the latest templates were released against new accounts.

Templates were last tested on 5 January 2023. The tests were carried out by a member of the Public Health support and Q&A team, using the following resources:

Content that's not within the scope of the accessibility regulations


Some pages may have interactive online maps. Online maps and mapping services are exempt from the regulations if essential information is provided in an accessible digital manner for maps intended for navigational use.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

The accessibility regulations also do not require us to fix PDFs or other documents provided by third-parties that we have no control over.

Disproportionate burden

Our site has 85 documents in total with 35 inaccessible documents. These documents were created during the two years of COVID-19. Public health had no resources to check the accessibility of these documents during this time.


This assessment relates to documents that are uploaded to the website. 

Other Factors

Also relevant to this decision:

  • We respond to requests for our publications in different formats on a case-by-case basis, so accessible versions are available on demand.
  • In the last 12 months (January 2022 to December 2022) the web team did not receive any requests for accessible versions of these documents.

Planned changes

  • We intend to review and reduce the number of documents that are available on the website based on factors including:
    • Last edit date.
    • Number of clicks from the website to view the document.
    • Documents containing out of date content.
    • We are exploring options of moving some documents to HTML web pages to ensure they are fully accessible.
  • We plan to update any inaccessible documents created from September 2018 to December 2022 where the document has been created with the public health team and original documents are available to convert. We plan to complete this work by July 2023.


Our assessment has concluded that due to lack of resource converting these documents would represent a disproportionate burden on the organisation in terms of resource cost due to the small usage of the documents and the lack of requests that have been made for accessible versions.

We aim to convert original available documents by July 2023.

We expect this disproportionate burden to be required for some documents indefinitely.

Preparation of this accessibility statement

This statement was prepared on 12 December 2022 and last reviewed on 5 January 2023.

How we test this website

We use an automated accessibility audit tool, Silktide to check the accessibility of our website and PDFs. We routinely carry out manual checks on a proportion of our pages and documents to identify issues that can't be detected automatically.


We use plain English to make the text easy to read. We aim to create content for a reading age of 11. We regularly run readability audits on our content and make continual improvements. As of 5 January 2023, our content meets AA accessibility standards and scores 95% on our automated testing software.

If you would like to read the website in another language use Google Translate.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the JSNA team.